Terms & Conditions

Terms & Conditions

Welcome to Cosmetic Castle. By accessing or using https://cosmeticcastle.store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing products from Cosmetic Castle, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Availability

We strive to ensure that all products displayed on our website are accurately described and available. However:

  • Product availability may change without prior notice.

  • Product images are for illustration purposes and actual packaging may vary.

  • We reserve the right to discontinue any product at any time.

3. Pricing

All prices listed on our website are in Pakistani Rupees (PKR).

While we make every effort to ensure pricing accuracy, Cosmetic Castle reserves the right to correct pricing errors and cancel any order placed at an incorrect price.

4. Orders

Once an order is placed, you may receive an order confirmation.

Cosmetic Castle reserves the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud or misuse.

  • Request additional information before processing an order.

5. Payment

We currently accept:

  • Cash on Delivery (COD)

  • Secure Online Payments

Orders will only be processed after successful verification where applicable.

6. Shipping

We currently deliver within Pakistan only.

Estimated delivery times are provided for customer convenience and may vary depending on courier services and delivery location.

7. Returns & Refunds

Customers may request a return within 4 days of receiving their order, subject to the conditions outlined in our Refund & Return Policy.

Returned items must be unused, unopened, and in their original packaging unless the product was received damaged or incorrect.

8. Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, and designs, is the property of Cosmetic Castle unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

9. User Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information.

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Misuse our services or violate applicable laws.

10. Limitation of Liability

Cosmetic Castle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any updates will become effective immediately after being published on this page.

12. Governing Law

These Terms & Conditions shall be governed by the laws of Pakistan.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Cosmetic Castle

Website: https://cosmeticcastle.store

Email: cosmeticcastle11@gmail.com

Phone: 0334-9969669 | 0335-6605648

Address: Mall of KPK, University Road, Peshawar, Pakistan