Privacy Policy

At Cosmetic Castle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://cosmeticcastle.store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Order Details
Payment Information (processed securely through our payment providers)
IP Address, Browser Type, and Device Information
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases.
Provide customer support.
Improve our website and services.
Prevent fraud and unauthorized activities.
Send promotional offers or updates (only where permitted or requested).

3. Payment Security

We offer Cash on Delivery (COD) and Online Payment options.

Online payments are processed through secure third-party payment providers. Cosmetic Castle does not store your complete payment card details on its servers.

4. Cookies

Our website uses cookies and similar technologies to:

Improve your browsing experience.
Remember your preferences.
Analyze website traffic.
Enhance website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

Shipping and courier companies
Payment service providers
Website hosting and technical service providers
Legal authorities where required by applicable law

These parties only receive the information necessary to perform their services.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we work to safeguard your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where legally permitted.
Withdraw marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Cosmetic Castle is not responsible for the privacy practices, content, or policies of external websites.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Cosmetic Castle

Website: https://cosmeticcastle.store

Email: cosmeticcastle11@gmail.com

Phone: 0334-9969669 | 0335-6605648

Address: Mall of KPK, University Road, Peshawar, Pakistan